Frequently Asked Questions​

Absolutely. We designed our holiday packages to capture the essence of Sri Lanka and give you an unforgettable holiday experience. But we understand that no two travellers are the same. Talk to our team about where you’d like to go, what you’d like to do, where you would like to stay, your travel pace, and your overall experience, and we can tailor your trip for you.

Visit the ‘Discover Sri Lanka’ section on our website under the main menu to get a wide variety of options that we can incorporate into your holiday package.

Each package clearly explains what is included and what is not included before you make your booking. Depending on the package you choose, this may include accommodation, airport transfers, private transportation, sightseeing, activities and the services of local guides or representatives.

The information will be provided in your final itinerary and booking documentation, which will include everything such as accommodation, transport, inclusions and exclusions.

Should you have any doubts about a package, feel free to contact us anytime – we will gladly answer all your questions.

Yes, in cases where there is an inclusion of airport transfers and/or meet and greet service within your chosen package, then we will organise your arrival and onward travel as per your reservation.

We understand how overwhelming the experience of arriving at a foreign country could be after a journey on a flight. Our intention here is to make your holiday as comfortable as possible from the very first moment of your arrival.

Your arrival instructions and contact information will be given with your travel documents, and your arrangements will be confirmed before you travel.

The accommodation that we choose to book as part of our holiday packages includes a choice between mid-range, up to luxury and high-end property based on your budget and availability of such property at the destination.

Full information about your accommodation and facilities at the location will be provided in your final itinerary and booking documentation.

If you have specific preferences – such as a particular hotel, family-friendly accommodation, beach resort, boutique hotel or a higher level of comfort – let us know when you enquire.

We will discuss the available options with you before your booking is finalised.

Yes. Sri Lanka is an excellent destination for families, couples, honeymooners, friends and first-time visitors. The island offers a combination of beaches, wildlife, culture, history, mountains, tea plantations and adventure, making it possible to create very different types of holidays.

We can help you choose an itinerary that matches your interests and preferred pace. For example, a family may want a relaxed itinerary with fewer long journeys, while a couple may prefer a mixture of sightseeing, romantic experiences and beach relaxation.

Tell us who you are travelling with and what you enjoy, and we can help you plan accordingly.

You don't need to have everything figured out when you contact us. This is what we are here for!

1. 1. Send us an enquiry with your preferred travel dates and number of travellers
   2. We will contact you within 15 minutes or the time you specify.
   3. Tell us your preferences – such as beaches, wildlife, culture, adventure, relaxation or a combination.
   4. Choose a package from our available holidays, or ask us to help create a more personalised itinerary.
   5. Discuss your requirements with our team and make any changes you need.
   6. Review your holiday details, including the itinerary, price, inclusions, exclusions and applicable booking conditions.
   7. Confirm your holiday once you are happy with the arrangements.
   8. Complete the booking and payment process using the information provided by Vimana Tours.
   9. Receive your booking confirmation and travel information so you know what to expect before you travel.

Because we want to make your Sri Lanka holiday planning as easy, clear, and personal as possible.

We want to take away the hassle of organising your accommodation, transportation, sightseeing, and activities separately.  Vimana Tours aims to bring your holiday arrangements together and provide you with a personal point of contact for all of it.

We work with local tourism partners to help you experience Sri Lanka beyond simply visiting the main tourist attractions. Our goal is to combine good planning, local knowledge, comfortable travel and memorable experiences while giving you confidence in your holiday arrangements.

Above all, we want to encourage you to ask us questions and be clear about what you are booking and paying for. Not least because we want to help you have confidence in your purchase before you set off on your trip.

Ready to discover Sri Lanka? Get in touch with Vimana Tours and start planning your journey.